Nobody's perfect! At Broomstick Books, we aspire to bring you only the best quality, but if a product you received is not to your liking, we will do what we can to rectify the problem.
If you're concerned about an item not being what you had expected, have no fear! Broomstick Books offers a straightforward process that can get your items out the door and money back in your account with very little hassle. Before initiating a return, please review the items below and make sure your case applies, then click the link below to get started.
1. Returns are accepted within thirty days of first purchase.
2. Items being returned must be in the same condition as when they were sold. Broomstick Books is not responsible for damage dealt by the customer.
3. Broomstick Books is not responsible for damage dealt during shipping.
4. We may ask for pictures of defects to ensure the validity of a return. Don't take it personally, we do it for everyone!
5. If you are interested in an exchange for an item of the same price, let us know, but by default, returns are for a full refund.
6. Once you're sure your case warrants a return, fill out the form to the right to get things started.